We offer free standard shipping as long as the order is above a certain amount (not to the US). Goods are shipped from our warehouses in Sweden. Prices include VAT when ordering to countries inside the EU. Orders to countries outside the EU may be subject to VAT, import duties and/or taxes, which are levied once your package reaches your country. TRIWA.com ships your package according to Incoterm Delivered Duty Unpaid (DDU). This means that we do not collect VAT, duties and/or taxes on orders to countries outside the EU and we cannot predict what your particular charges may be. If any such additional charges occur they must be rendered in order for your package to clear customs. Please contact your local customs office for more information.

The customer is responsible for any return shipments due to cancelled orders, faulty products, etc.

Non picked up goods

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If you fail to collect your order, we reserve the right to charge you for all costs that encure when handling your order and shipment back to the TRIWA depot. This cost will be deducted from your initial payment of the order.